1. Acceptance of Terms
These Terms & Conditions ("Terms") govern your use of the Vartika India website and related online services operated by Vartika India Services Private Limited ("Vartika India", "we", "us" or "our").
By accessing the website, creating an account, submitting an application or using a service through the platform, you agree to comply with these Terms and any applicable service-specific requirements presented to you before you proceed.
If you do not agree with these Terms, please do not use the website or submit an application.
2. Our Services
Vartika India provides online access and administrative support for selected business, tax, registration, compliance and related services. The exact services available may change from time to time.
Information displayed on the website is intended to help users understand available services. A service application may require additional information, documents, verification or professional review before processing can be completed.
3. Customer Accounts
Certain features require you to create an account. You are responsible for providing accurate information and keeping your login credentials confidential.
- You should provide current and accurate registration information.
- You should not share your password or knowingly allow another person to use your account.
- You should notify us if you believe your account has been accessed without authorisation.
- You are responsible for activity carried out through your account, subject to applicable law.
4. Applications, Information & Documents
When using a Vartika India service, you agree to provide information and documents that are complete, accurate and reasonably suitable for the service requested.
- Do not submit documents or information that belong to another person without appropriate authority.
- Do not knowingly submit false, misleading, forged or fraudulent information.
- Ensure that uploaded documents are readable and correspond to the requested requirement.
- Respond within a reasonable time when additional information or documents are requested.
Delays caused by incomplete, inaccurate, unavailable or late information may affect the time required to process an application.
5. Fees & Payments
Service prices displayed on the website are subject to the service description and applicable requirements. Where the applicable amount is shown before payment, you should review the amount and service details before completing the transaction.
- Payments must be made through the payment methods made available on the website.
- A payment confirmation does not necessarily mean that the underlying service has been completed.
- Applicable third-party gateway terms may also apply to a payment transaction.
- Where additional government, statutory or third-party charges are applicable, they may be communicated separately where relevant to the service.
Refunds, cancellations or adjustments, where available, will depend on the applicable service, the stage of processing and the circumstances of the request, subject to applicable law.
6. Service Communication
By submitting an application or enquiry, you agree that Vartika India may contact you using the contact details you provide for purposes connected with your application, payment, documents, service status, support or other necessary service communications.
You are responsible for ensuring that your email address and mobile number remain accessible and accurate.
7. Third-Party Services & External Links
The website may use or link to third-party services, including payment providers, technology providers, government websites or other external resources.
Third-party websites and services are governed by their own terms, policies and practices. Vartika India is not responsible for content, availability, security or policies of third-party websites that are outside our control.
8. Acceptable Use
You agree to use the website lawfully and responsibly. You must not use the website or services to:
- Commit or facilitate fraud, unlawful activity or abuse.
- Submit knowingly false, misleading, forged or unauthorised information.
- Attempt to gain unauthorised access to accounts, systems or data.
- Interfere with website security, availability or normal operation.
- Upload malicious code, harmful files or content intended to damage systems.
- Use automated methods to abuse, scrape or overload the website without permission.
9. Intellectual Property
Unless otherwise stated, the website, its visual design, branding, logos, text, graphics, layouts, software and other original materials are owned by or licensed to Vartika India and are protected by applicable intellectual-property laws.
You may use the website for its intended personal or business service purpose. You may not reproduce, modify, distribute, publicly display, sell or commercially exploit website content without appropriate permission, except where permitted by law.
10. Website Availability
We aim to keep the website and customer services available and functional, but we do not guarantee uninterrupted or error-free operation at all times.
Access may occasionally be affected by maintenance, updates, hosting issues, network conditions, security events or other circumstances beyond our reasonable control.
11. Disclaimer & Limitation of Liability
To the extent permitted by applicable law, Vartika India does not guarantee that information displayed on the website will always be complete, current or suitable for every individual situation.
Service outcomes can depend on information supplied by the customer, applicable rules, government or regulatory decisions, processing timelines and third-party systems.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
12. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your material breach of these Terms, misuse of the website, fraudulent conduct or submission of unlawful or unauthorised information.
This provision does not limit any rights or remedies that may be available to either party under applicable law.
13. Suspension & Termination
We may restrict, suspend or terminate access to an account or website feature where reasonably necessary for security, fraud prevention, legal compliance, misuse prevention or enforcement of these Terms, subject to applicable law.
Termination or suspension does not automatically cancel obligations that by their nature should continue after the account or service relationship ends.
14. Governing Law & Dispute Resolution
These Terms are intended to be governed by the laws applicable in India, subject to applicable mandatory legal provisions.
If a concern arises, we encourage you to contact Vartika India first so that the matter can be reviewed and an appropriate resolution can be explored.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, website, business practices or applicable requirements.
The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.
16. Contact Us
For questions about these Terms, service applications, payments or website use, please contact Vartika India.